Where do the puppies come from?
All our puppies come from verified, ethical breeders who follow strict welfare standards. We have a zero-tolerance policy against puppy farms and backyard breeders.
How can I be sure the puppy is healthy?
Every puppy listed on Puppy City undergoes a thorough vet check and is provided with up-to-date vaccination records, microchip details (if applicable), and a health certificate. We also offer a comprehensive health guarantee for your peace of mind.
Can I meet the puppy before making a decision?
Yes, wherever possible, we encourage you to arrange a visit with the breeder or seller to meet the puppy in person. Video calls are also available for remote buyers.
Is delivery available?
Yes, All transport partners follow strict animal welfare guidelines to ensure your puppy arrives comfortably and safely.
How do I avoid puppy scams?
Puppy City screens every seller and breeder on the platform. All payments and communications are handled securely. We guarantee that you won’t fall victim to scams when using our service.
Can I return the puppy if something goes wrong?
We work closely with our breeders to support responsible placements. While we do not promote returns, if there’s a genuine issue, we facilitate fair resolutions on a case-by-case basis.
Do you offer any aftercare support?
Absolutely! We’re here for you even after the adoption. You’ll receive guidance on diet, training, grooming, and more. We also connect you with local vets and trainers if needed.
How do I reserve a puppy?
You can reserve a puppy by clicking the “Reserve Now” button on the listing page. A deposit may be required, which is safely held until the adoption is confirmed.
